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Ticket Information

Find everything you need to know to buy tickets to individual shows or subscriptions to a series of performances.

Official ticket outlet

AT&T Performing Arts Center Ticketing Services is the only authorized outlet for individual tickets for shows listed on this website. By purchasing from the official outlet, you are assured that the ticket you receive is valid and is being sold to you at face value.

Tickets purchased from other sources are purchased at your own risk. In order to protect the public from fraud, the Center prohibits the reselling of tickets through third-party sellers or markets.

Tickets found to be advertised for resale may be invalidated, with the purchase price refunded to the original purchaser. Patrons attempting to use invalidated tickets will not be admitted without purchasing a valid ticket through the Center.

What you should know

When you buy from someone other than AT&T Performing Arts Center Ticketing or one of our Resident Companies or official ticketing partners:

  • We cannot guarantee that your tickets are genuine.
  • You almost always will pay more than face value.
  • We cannot replace lost or stolen tickets.
  • We cannot contact you about show cancellations, time changes, traffic updates or other useful information.

How to buy tickets

Order online: Buy tickets to individual performances or subscriptions to a series of performances through our website.

By phone: Call us at 214-880-0202 between 10 a.m. and 5 p.m. Monday through Friday or on weekend performance days only.

Note: The Box Office will be closed for Election Day, Tuesday, November 5, 2024

In person: Venue box offices open 90 minutes prior to performance time on performance dates only.

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Discounts

Student rush: Discounted student rush tickets are available for select AT&T Performing Arts Center shows. When available, they are limited to two tickets per student, per show. Student rush tickets are available starting 90 minutes prior to show time and must be purchased in person at the box office on the day of the show with a valid student ID card. Students pay no service fees and get the best available seating. For information about availability for specific shows, call the box office at 214-880-0202.

Military and senior discounts: Military and senior discounts are made available for some events at the discretion of the artist or production’s tour management. The Center can offer these discounts only when they are approved by the show.

E-Ticketing

Enjoy quick and easy access to your tickets on your mobile phone using E-Ticketing and take advantage of contactless entry with less waste. A few performance-day tips:

  • Make sure you download and save your tickets prior to arriving for the event — and make sure your phone is charged.
  • E-tickets will not scan properly if your phone is in Dark Mode.
  • Parking passes for Lexus Red or Lexus Silver will appear as a separate ticket; please make sure you are prepared to show your parking pass to the attendant as you enter the garage.
  • If you are part of a group, please enter the venue together to prevent delays. If you are unable to arrive together, please share individual tickets with your guests before the event.
  • Each e-ticket contains a unique barcode or QR code. If copies are made or fraudulent copies are created, only the person who scans the code first will be admitted.

Need help with your e-tickets? Please contact the box office by phone at 214-880-0202 Monday through Friday 10 a.m. – 5p.m. or by email at boxoffice@attpac.org. We are available to help you log into our website, access your account and guide you through the e-ticketing process.

E-Ticketing FAQ

Once you’ve completed your purchase, you will receive an e-mail containing your e-tickets. You will also be able to access them on our website by selecting the Log-in button. Once logged into our website, you will see all your tickets in date order displayed on the My Account screen.

To access your tickets, simply click on the Manage Tickets button below the event you are attending. Click on the Show My Tickets button, and your tickets will appear for scanning at entry.

To access your tickets or share, simply click on the Manage Tickets button below the event you are attending. Click on the Send via SMS button, select the checkbox next to the tickets you want to send, enter a valid phone number and click the Send Tickets button.

To access your tickets or share, simply click on the Manage Tickets button below the event you are attending. Click on the Send via Email button, select the checkbox next to the tickets you want to send, enter a valid email address and click the Send Tickets button.

To access your tickets, simply click on the Manage Tickets button below the event you are attending. Click on the Add to Apple Wallet button, then click on the Add to Apple Wallet icon next to the tickets you want to download.

If tickets need to be divided among individuals in a group, send individual tickets to each guest separately. When sharing tickets:

  • Take note of which seat you’re sending to which guest.
    Make sure you are entering the correct phone number or email address.
  • Do not send duplicates of the same seat.
  • Protect your e-tickets like you would a paper ticket.

Please note that each e-ticket contains a unique barcode or QR code. If copies are made or fraudulent copies are created, only the person who scans the code first will be admitted.

Tickets may be exchanged prior to your scheduled performance. To ensure you are within the deadline for the Broadway exchange timeline, please check our Broadway FAQs. Exchanges can be completed using the methods below. Please note: Any seating price difference is due at the time of the exchange.

Single tickets may only be exchanged for another date/time of the same performance. Additionally, a $10-per-ticket exchange fee will apply. Please call our box office at 214-880-0202 and we can assist you.

At this time, Google Pay is not available for Android users.

Please contact the box office at by phone at 214-880-0202 or by email boxoffice@attpac.org to make other arrangements. Mail or hold at will call options are available by request only.

Printed e-tickets will not display or scan properly. If you arrive to the venue with a printed e-ticket or order confirmation, you will be directed to the box office and we’ll be happy to print tickets for you.

The amount of time it takes to receive your confirmation can vary depending on your order. If you have not received a confirmation email within 10 minutes of your purchase, please contact the box office at 214-880-0202.

If you are logged into your account and don’t see your event listed under My Upcoming Events, please contact the box office at 214-880-0202 and we’ll help!

If you have an event in your account, but the Manage Tickets button is not appearing below, please call the box office at 214-880-0202 for details regarding your order.

Before entering the venue, have your tickets displayed on the screen and it helps to have the brightness of your phone display is turned up.

Be prepared! We highly recommend accessing your tickets before entering the venue. In addition to the unique barcode or QR code that will be scanned at the door, your e-ticket also has important seating information including section, row, and seat number. After the entry scan, be prepared to show your e-ticket to an usher who will direct you to your seat.

No. To reduce fraud and counterfeiting, screenshots of your e-ticket or pictures of a barcode or QR code will not be valid for entry.

Yes. Every ticket purchased in the order should be available.

No. If you are arriving as a group, simply pull up all of the tickets on your device, and the order will be scanned at once, permitting access to the entire group.

You can easily send each member their tickets individually so they can enter at their convenience. Use the Send via Email or Send via SMS feature when you login to your account to send tickets directly to others via their email address or phone number. We highly suggest sharing tickets in advance of the performance to ensure you and your guests will not encounter delays.

Simply stop by the box office when you arrive at the venue and we’ll print your tickets for you.

If you shared a ticket that you need to retract, please contact the box office at 214-880-0202 and we’ll be happy to help you.